Find FAQ: register

How do I rip BD+? --

I m  registered user.
Yesterday I bought "12 Years a Slave" on BluRay.  When I loaded it, a popup comes up saying that it's a BD+.  When I tried to rip it, the video is distorted.

Any suggestions?  

30 fay trial? --
it seems a register code is needed to try your system or to have it work or perform its actions. can i get a code to try it for 30 days.
Or do u need to purchase the tunes cleaner b4 u can use it,  if I need to do the purchase if I purchase do I have 30 days to try your system & if I do not like it would I receive a full refund  in the 30 days if I am not happy. thanks
Failed to get computer ID? --
I attempted to register my product using the code that was sent and it says that it it cannot find the computer ID and to make sure I am the administrator (which I am). How do I resolve this issue?
"Can't find computer ID?"? --

I just bought ImElfin Video Converter and I'm trying to register it. When I enter the registration code and click "Register," I get the error "Failed to get computer ID. Pleasemake sure you are using a administrator account."

I am running the software as Administrator.

How do I solve this?

will not registrr? --
Program will not register. I have tried several times. I get   " Licensed eMail error "
to register the program and to start the converter you have to input the license email? the license email is a normal email and if I copy this email, the programm answers "wrong format". What should I do?
cannot register? --
Bought the converter, keep getting error message when trying to register it
software update? --
Hi,
I am using an iMac.
I am lifetime registered for imElfin Mac DVDRipper and imElfin Mac Blurayripper.
The current version I am using is 7.3.3 for imElfin Mac Blurayripper and I am unable to upgrade to latest 8.0.0.
I managed to download the file imelfin_bdripper_setup.dmg, decompress it in my application folder, but when I start the application, this is still the old version which is running.
Help!
Kind Regards
Laurent Agussol
Why do you ignore all tickets?????? --
I have put in 3 tickets, and emailed you.  I paid 99.00 for your software and it will not register, and have written to you on many of these tickets multiple times.  If you cannot answer or support your software then we would like our money back.
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