Find FAQ: Not recognizing the rewritable disc

n the Blu-ray Copy to Copy it says "no rewritable BD-R/-RE is found, please insert a writable disc.  This is not accurate because I know my blu ray discs are writable and blank?  (This is after it runs thru the original blu ray disc and is ready to burn the blu ray)  I just purchased this from your website and I may want money back if we can't fix this issue.  Thanks for your time.
Home
Search
Not recognizing the rewritable disc