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Failed to load itunes m4v video in converter? -- 3/1/2016 8:48:02 PM

You state on your web page your Total Media Converter will take itunes videos and convert them to, for example MKV format. I would like to take videos I have purchased, convert, and put on a media drive to watch on TV without having to use a Apple device as the play source.
Does your software perform as your web page states? If so what is the trick?
If you tell me I have to purchase the product to enable that feature it undermines a trial of your product.

Not recognizing the rewritable Blu Ray Disc? -- 8/1/2015 6:35:27 AM

n the Blu-ray Copy to Copy it says "no rewritable BD-R/-RE is found, please insert a writable disc. This is not accurate because I know my blu ray discs are writable and blank? (This is after it runs thru the original blu ray disc and is ready to burn the blu ray) I just purchased this from your website and I may want money back if we can't fix this issue. Thanks for your time.

videos are not portrait? (orientation is horizontal)? -- 7/7/2016 5:15:50 AM

Hello, just purchased your product and am trying to create a video from some old mp4 files from an old phone i uploaded, all clips are appearing sideways and there appears no option to change orientation to upright? PLease assist if possible

Kate

30 Trial or money back guarantee or both? -- 3/28/2015 11:48:36 PM

How do i activate the 30 day trial or do I need to purchase the product first?

product inactive but i purchased? -- 6/5/2016 2:06:20 PM

i buy this product im elfin blurry dvd copy $39.99 in your web site but the product has inactive never sent me a license pleased let me know what i do you can sent a email to luisranger2bn@gmail.com

thanks

Add Subtiles does not work? -- 7/8/2015 2:06:55 AM

When I add file SRT with a file MP4 to do a DVD. The text does not appair, like Concerto from Bruch.
exemple : bruch.srt >>>
1
00:00:00,00 --> 00:00:06,000
Concerto Max bruch N°1

My version of your program : 7.3.0.3

Aftera lot of test, does not work
I have purchased your program.
Thank you for your quickly answer
Regards
H Lamy

Transfer iTunes music to a new laptop? -- 12/1/2013 11:57:15 PM

I want to transfer itunes music from my old desktop to my new laptop. I have both purchased songs from Itunes and free songs downloaded from limewire and the like, will transfer software transfer all of the music to my laptop?

Why "add subtiles" do'nt work to do a DVD ? -- 7/8/2015 2:05:57 AM

When I add file SRT with a file MP4 to do a DVD. The text does not appair, like Concerto from Bruch.
exemple : bruch.srt >>>
1
00:00:00,00 --> 00:00:06,000
Concerto Max bruch N°1

My version of your program : 7.3.0.3

After a lot of test, does not work
I have purchased your program.
Thank you for your quickly answer
Regards
H Lamy

can I upgrade my program and only pay the difference? -- 1/13/2014 9:01:26 AM

I have blu-ray ripper and want to upgrade to total media converter. can I upgrade and pay the difference or do I have to purchase total media converter flat out?

my short /program is not working? -- 1/1/2016 6:51:17 PM

I have purchased imElfin copy but it will not open on my desktop ? i have entered my licence

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